Question about Samsung Care plus

[justanothetuser]

Hey everyone!

I purchased a samsung Z flip 5 from Amazon renewed store. It shows that the phone I bought have samsung care plus until August 2nd. I'm just wondering if I can get my device repaired with samsung care plus.

Thanks a lot!

[Helenna]

Hi justanothetuser, if you have purchased the Samsung Care plus plan then you can get the device repaired with Samsung Care plus.

https://support-ca.samsung.com/secaew/consumer/ca/findwarranty/warrantyinfo

You can also check the warranty by the given link on your product by entering the IMEI/serial number.

Thank you.

[justanothetuser]

Hi! The problem is, it was not purchased by me (I think it's from the previous owner) . Can I still get it repaired with samsung plus even I'm not the original owner? Thanks!

[Helenna]

Hi justanothetuser,

Unfortunately, Samsung care plus cannot be transferable to another person. You cannot get the device repaired with Samsung care plus plan.

Thank you.

[justanothetuser]

Thank you so much for your help!