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01-16-2025 02:22 PM in
Galaxy ZHello friends,
Just wanted to post a quick note on the S Pen Case for the Fold 6.
The design flaw is the same as all the older versions. The adhesive on the front cover lasts about ten seconds making the hinge side of the case extremely flimsy. I've only had the case for about 6 weeks, and the bottom left corner split and broke. There is supposed to be a 90 day warranty on it, but Samsung refuses to honour this, saying that the case has 'physical damage'. Yes, it does. The physical damage is from the case being poorly designed and made, not from anything I've done, unless holding it in my hand caused the 'physical damage'.
Given the $130 price tag for a phone case, I'd expect a bit better quality. Samsung's customer service advice was to tell me to go to a store to buy another case.
Don't buy this case. It looks good, but it's just garbage.
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01-17-2025 04:29 AM in
Galaxy ZHi Members_iYdDE5U,
Thank you for taking the time to share your experience with the S Pen Case for the Fold 6. We sincerely regret the inconvenience you've faced and understand your frustration regarding the adhesive issue and your warranty claim.
Your feedback is valuable to us, and we take design and quality concerns very seriously.
Thank you again for bringing this to our attention. We’re committed to ensuring your experience with Samsung meets your expectations.
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02-04-2025 06:57 AM in
Galaxy ZI got the same issue with mine. I won't buy another case from Samsung. I'll keep my spen, and find another brand.