Original topic:

Wifi issues

(Topic created on: 10-15-2023 11:23 PM)
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AaronOdi2
Beginner Level 3
Options
Galaxy Z
When my z fold 5 connects to wifi 6e it doesn't work properly 99% slow and doesn't load any pages on the browser while my home internet is 3Gbps download and 3Gbps upload my modem is new no issues, When i reset network settings on the phone it works fine for couple of minutes i do speed test I receive between1600-1800Mbps up and down and then goes back to the same issue slow and I get around 40Mbps, And i did reboot and reset my modem too always same issue with my z fold 5, any ideas please and thanks. 
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5 REPLIES 5
Helenna
Moderator
Moderator
Options
Galaxy Z

Hi, I appreciate your efforts trying the necessary troubleshooting steps. I request you to please follow the steps in the given link and check again.

https://www.samsung.com/ca/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

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RedDogRabbit
Expert Level 5
Galaxy Z

Unfortunately the link provided, does not address the concerns regarding WiFi6. 

I've heard that others are describing similar issues with Samsung's S23 series and WiFi6.

https://www.androidpolice.com/samsung-galaxy-s23-ultra-wifi-6-connectivity-issue/

Seems that Samsung needs to provide a Firmware Update to correct the issue. 

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AaronOdi2
Beginner Level 3
Galaxy Z
That's doesn't help Z fold 5 has a serious wifi issue
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Dedinho85
Active Level 1
Galaxy Z
Same here
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ZohebShaikh
Active Level 2
Galaxy Z
I am having the same issue with WIFI on my FOLD 5 it drops, doesn't work , shows slow or conencted without internet , even this post I had to post using my mobile internet since WiFi isn't working even though I have 6E Router and 1.5 GBPS other phones work absolutely great , FOLD 5 has a serious Issue with WIFI