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01-16-2022 11:09 PM in
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01-21-2022 09:09 AM in
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01-21-2022 12:54 PM in
OthersJust a guess, but their screen shot is just going to show that the battery percentage is not displaying anything other than "0%". Not sure how that might help, unless you had a screen shot of something else in mind..
That notwithstanding, given what else they have tried, and if it is NOT a bug in the update, then in all likelihood, the only solution would seem to be a Factory Reset, something which they have said they aren't interested in doing.
Maybe they will change their mind?
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01-21-2022 01:43 PM in
OthersYou may go the the extreme after 1 try but I on the other hand am ok to search for other less drastic solutions.
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01-21-2022 02:13 PM in
OthersI'm certainly not "intent" on suggesting a Factory Reset.
Maybe I didn't understand, but it almost sounds like you may think that I work for Samsung, when you said, "Why are you so intent on having us factory reset"?
If there's a solution to any particular issues, that doesn't seem to require a Factory Reset, I'll definitely go there first!
There's been a couple of other suggestions here, wiping cache (which I didn't think would help) & going into Dev Options, & as I said earlier, unless it's an issue with the update itself, and after having exhausted any other ideas that I can think of, then a Factory Reset is kind of the last resort, and baring any issues with the update, or hardware, a Factory Reset can often resolve issues.
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01-21-2022 02:18 PM in
OthersIt took 1 year to do and distribute the updates. I for 1 can understand if it takes more than 5 minutes to find and resolve the issue
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01-21-2022 06:37 PM in
OthersJust an FYI, but I and a number of other people here on Samsung Members, always perform a Factory Reset after any Android version update, & we've never had any issues.
But have a look at the link below,
You might be interested in the solution for the same issue as with your device.
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01-21-2022 01:39 PM in
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