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08-18-2017 03:14 AM (Last edited 03-14-2019 03:08 AM ) in
Others
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09-01-2017 10:20 PM in
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02-26-2020 06:38 AM in
OthersI have the same issue. I first setup a Samsung account when I lived in the US but now I live in the UK. Due to geofencing there's some UK things I can't get access to (UK content for Smartthings for example), so I need to change my country in my profile. How can I do this? The published URL on this post gets a 404.
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02-26-2020 10:19 AM in
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10-11-2017 04:37 PM in
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06-14-2018 04:26 PM (Last edited 03-14-2019 05:20 AM ) in
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04-05-2020 07:12 AM in
OthersI am facing the same issue. Bought my phone from UAE and recently moved to Australia. I don't know Arabic but all my communications from Samsung are in Arabic. This is a basic requirements to change the language or region at least. Please guide me how would I be able to do this? Thanks
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04-06-2020 12:52 PM in
OthersHello. You can only charge language unfortunately not the Country
Go to Samsung account > Personal information > you will find language.
I don't know if it will change all Samsung apps language for example Samsung members..
I am 70% sure all app's language will be change
Hope it helps you... if it helps please give me a heart ❤ because i am helping first time in Samsung account
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06-10-2020 08:05 AM in
Others Hi, did you solve this issue?
I setup the samsung account in another country, now when I want to link a TP-Link account to my smartThings, i couldnt find the app. After weeks of discussion with customer service, i guess this is the issue. Some apps can be accessed in certain regions, when I am in Canada , I should have access those, but since The account was setup at another country, its not available for me!!!
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04-17-2020 11:30 PM in
OthersSo my Samsung Account is hard coded to the UAE.
Don't think I've ever been within a 1,000 miles of the UAE in my life.
Smartthings and Samsung are convinced that I'm in the UAE, and won't let me tell them otherwise.
Seriously, this needs a fix.
A fix beyond deleting my account and starting over. Because if that's my only recourse, after i delete i won't be starting over with Samsung.
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05-07-2020 12:45 AM in
OthersI have the same issue, I bought my phone in the US, made my account in the US , but somehow Samsung says I'm in Brazil, even though I've never been there in my life.
