When using do not disturb as normal with all contacts and apps blocked, it works perfectly. But as soon as I add people and apps with the "allow all except selected" option, all notifications are allowed anyway. I have tested this with various contacts and apps, and every time I use the "allow all except selected", do not disturb does not mute the selected apps and contacts. Does anyone know when or how this can be fixed?
1. **Update your software**: Ensure your device is running the latest software version. Often, updates include bug fixes that could resolve this issue.
2. **Restart your device**: Sometimes a simple restart can fix temporary glitches with device features.
3. **Check your settings**: - Open your "Do Not Disturb" settings. - Double-check your preferences and ensure that the "allow all except selected" option is correctly configured. - Try toggling the "Do Not Disturb" mode off and on again.
4. **Use an alternative mode**: As a temporary workaround, consider using the "all contacts and apps blocked" option if the "allow all except selected" option isn't functioning as expected.
5. **Reset settings**: If the issue persists, you might want to reset your "Do Not Disturb" settings to default and reconfigure them.
If these solutions don't resolve the issue, it may be worth reaching out to the manufacturer's support team for further assistance. They may have additional insights or be aware of any ongoing issues with this feature.
Sorry to hear this issue from you and appreciate your efforts in trying the necessary troubleshooting steps.
Did you troubleshooting steps by miracle_3372for resolving the "Do Not Disturb" issue when using the "allow all except selected" option.
Thank you for detailing them miracle_3372!
If these steps don’t resolve the problem, we recommend to send an error report using the Samsung Members app to report the issue. Sharing this as feedback could help our team identify and address the bug in future updates.
Thanks for the advice! Unfortunately, the troubleshooting advice from miracel_3372 did not resolve the issue but I will submit an error report next. Thanks!
