Original topic:

dryer does not stop spinning

(Topic created on: 04-04-2021 05:52 PM)
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AliT1
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Two years old dryer suddenly does not stop spinning. I switched on and off the power, no luck. Please recommend help.

Model number: DV42H5000EW/AC

Serial Number: 0AEG5BCK802438D

Bought from Home Depot, Port Coquitlam, BC, Canada.

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Halston
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Hi AliT1,

Welcome to the Samsung Members Community Canada.

Please note that once a cycle stops, END will display until the door is opened. The dryer will also play a sound indicating that the cycle is done. At this time, if Wrinkle Prevent is enabled, the dryer will keep spinning without heat, and stop once you open the door. Wrinkle Prevent will spin the drum for a few minutes and then tumble the clothes intermittently.

If the message does not go away or the dryer won't turn off or stop spinning, try pressing Power. If nothing happens, try resetting the power at the circuit breaker and then turn the dryer on and off.

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