Original topic:

how do I change email address on the Samsung account on S9?

(Topic created on: 05-25-2020 02:07 PM)
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Thknch99
Beginner Level 2
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I'm trying to change my Samsung account email address. When I enter the new email and new password in the "Change the Email ID" section it comes up with "enter your password again". The password meets proper requirements.
Why doesnt it do this, is there another place to change email?

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Rebekka
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Hi Thknch99,

Please follow below steps to change the email address.
1. Sign in with Samsung Account
2. Click on “MY ACCOUNT”.
3. Click on “Modify My Account”.
4. Now, type in Password again.
5. Now click on “Samsung Account Settings”.
6. Click on the email ID
7. Once done, you will now be able to update your email to new email.

gcb
Beginner Level 2
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I have the same issue. My employer just gave me a new Samsung A71 to replace my old S8, but I must have made a mistake as the email address that is associated with my Samsung account is from an old provider that I cannot access when it asks me to verify my Samsung account by email. I can't seem to figure out how to change the email address to my Google one.
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