Stef57
Beginner Level 2
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02-12-2018 05:51 PM in
Others
I recently purchased a gear s3 Frontier watch, after much researching, it was the one that most fit my wants.
It is paired with my Pixel phone and for the first 3 or 4 days it worked great but now I don't receive any notifications at all except for Samsung Health... Notifications are all turned on but nothing comes through?
It seemed to have started with the Tizen 3.0 update. But could't say if it was immediately after or a day or two later. I've done multiple resets but nada.
Phone calls do come through to the watch but my phone doesn't ring anymore when the watch is connected..
No settings were changed on the watch or the phone app.. One day it worked fine, the next day, everything quit...
This is very disappointing... these notifications were the reason I wanted a smart watch in the first place.
Any idea whats going on?
The watch is SM-R760 running Tizen 3.0.0.1 version R760XXU2CQL1
Knox 2.2.0
Know Tizen 2.2.0
SE for Tizen 1.0.0
TIMA 3.0.0
Pixel Phone on Android 8.1.0
It is paired with my Pixel phone and for the first 3 or 4 days it worked great but now I don't receive any notifications at all except for Samsung Health... Notifications are all turned on but nothing comes through?
It seemed to have started with the Tizen 3.0 update. But could't say if it was immediately after or a day or two later. I've done multiple resets but nada.
Phone calls do come through to the watch but my phone doesn't ring anymore when the watch is connected..
No settings were changed on the watch or the phone app.. One day it worked fine, the next day, everything quit...
This is very disappointing... these notifications were the reason I wanted a smart watch in the first place.
Any idea whats going on?
The watch is SM-R760 running Tizen 3.0.0.1 version R760XXU2CQL1
Knox 2.2.0
Know Tizen 2.2.0
SE for Tizen 1.0.0
TIMA 3.0.0
Pixel Phone on Android 8.1.0
4 REPLIES 4
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02-13-2018 08:28 AM in
Others
Hey @Stef57
Unfortunately not too many people on here use phones other than Samsung devices...
Just want to confirm that you do have Samsung Gear Manager installed on your Pixel?
As long as it is connected, i cannot see any reasons as to why notifications would not come in...
You can try to unpair and re-pair it to your phone via Gear Manager.
If that does not work, I would recommend one of two things.
1. Contact Samsung Support directly
2. Try a factory reset on your Gear S3 and start from new.
Please let us know if you need furthur assistance.
Unfortunately not too many people on here use phones other than Samsung devices...
Just want to confirm that you do have Samsung Gear Manager installed on your Pixel?
As long as it is connected, i cannot see any reasons as to why notifications would not come in...
You can try to unpair and re-pair it to your phone via Gear Manager.
If that does not work, I would recommend one of two things.
1. Contact Samsung Support directly
2. Try a factory reset on your Gear S3 and start from new.
Please let us know if you need furthur assistance.
Stef57
Beginner Level 2
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02-13-2018 05:52 PM in
Others
Hey thanks for the reply
I have done a couple of factory resets on the watch and have un-installed/reinstall the app a few times as well, but still nothing coming through... Furthermore, the Bluetooth connection seems to be blocking my phone notification sounds. If I don't look at the phone, I have no idea if I have received emails and/or SMS.
Really defeats the purpose of a $400 smartwatch... :(
I have done a couple of factory resets on the watch and have un-installed/reinstall the app a few times as well, but still nothing coming through... Furthermore, the Bluetooth connection seems to be blocking my phone notification sounds. If I don't look at the phone, I have no idea if I have received emails and/or SMS.
Really defeats the purpose of a $400 smartwatch... :(

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02-13-2018 11:18 AM in
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Hey @SnowCat19! Thanks for your answer; and @Stef57, feel free to ask any question further. Thanks!
- Nick
- Nick
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02-13-2018 12:40 PM in
Others
Anytime @Nick!
