I hope everyone is doing well! We have a lot of new users joining Samsung Members this week so let’s take a moment to welcome them in the Samsung Members Community! @MoonOcean, @KevinKolaTugwell, @mashael, @douellet90, @HeyItsMe and @Chillvibes have joined the community! Please join us in welcoming them to Samsung Members!
This month’s Members Monday question is here and it focuses on Black Friday and your favorite Samsung Products! Be sure to leave your response in the comments here. We look forward to reading your responses!
Let’s check out some of the highlights of the week below!
The hot keywords this week have been #BixbyRoutines and #GalaxyWatch! Moderators have been busy answering questions about how to use Bixby Routines and users have been sharing their thoughts regarding the new updates to the Galaxy Watch!
WEEKLY HOT SOLUTIONS
Check out some of the top solutions of the week below!
Having problems with Bixby? Click here to learn some troubleshooting tips!
Having issues with the Secure Folder? Click here to learn about possible solutions!
Having issues updating apps in the Galaxy Store? Click here to learn more!
That’s all from this week, tune in to next week’s Hot Topic for more exciting news! Thanks everyone, take care and stay safe!
BEWARE ALL SAMSUNG USER :if you like for a minute that Samsung will back their warranties on their phones:Beware BECAUSE THAY WILL NOT:this is what happened to me :when the note 8 came out I purchased the phone and within 9months it started to heat up and eventually caused a burn on my left hand and left side of my face ;it didnt leave any scars because it wasn't a 3rd degree burn and I am medically trained so I knew what to do to treat . I contacted Samsung:sent phone in to there repair department and was informed NOTHING WRONG WITH PHONE;continued to use phone that was sent back 3months later again it overheated and it happened in front of my provider of service :they in turn contacted Samsung rep ""REPLY NOTHING "and all I asked for was a new phone :not damages:,just a replacement;SO BEWARE :,BEFORE YOU BUY A SAMSUNG
whoa.. that's crazy. sorry to hear that. glad you're okay. did you eventually get a new phone otherwise? and thanks for the info. I haven't experienced that, but duly noted.
Hi poinsetta, We apologize for the inconvenience caused to you. We suggest you to please get the device examined again by an authorized technician to determine the root cause of the issue. Please note that due to Government COVID regulations, some of the service centers would be operating with curbside pick up/drop off and may operating on limited hours or non-functional depending on the locality. Please contact the live chat by using the link below and they help you set up the service. www.samsung.com/ca/livechat
