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06-12-2021 08:46 PM in
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06-12-2021 09:26 PM in
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06-12-2021 09:32 PM in
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06-12-2021 09:42 PM (Last edited 06-12-2021 09:42 PM ) in
OthersAlso, did you enable google location?
Settings → Location
Do you see Google Maps under recent location request? Also, does Google Location Accuracy turn on?
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06-13-2021 12:02 AM in
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06-13-2021 07:01 AM in
OthersHi, Please could you try to back up and reset your device.
To Backup data: From Settings, navigate to and tap Accounts and backup. Tap Back up data under "Samsung Cloud". On the next screen, select the content you want to back up, or simply tap Select all. When you are ready, tap Back up at the bottom of the screen. Tap Done when it is finished syncing. Please perform the below steps to reset the data. Before that, please sign out from the Google account and Samsung account on the device Settings >> General Management >> Reset >> Factory Data reset.
To restore the data: From Settings, navigate to and tap Accounts and backup. Tap Restore data under "Samsung Cloud". On the next screen, select your desired device (at the top of the screen), and then select the content you want to restore.
Next, tap Restore at the bottom of the screen. If required, follow the on-screen instructions to download your backup data.
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06-13-2021 07:07 AM in
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06-19-2021 07:54 PM in
Others