Members app says that I have wrong IMEI number

[AlexDoucet]

Hi there,

So I just bought a new S22 Ultra at the Samsung store today. I went on the members app to make sure it's registered but I'm getting an error that says that I have the wrong IMEI and model number

I'm not sure why that's going on.

[ik]

Same here, but for note10

[iFlYSoLo]

Box and phone matches? If yes, then probably an app error, clear cache and try again later. 

[Helenna]

Hi, Please check that if your'e trying to register with correct model code and also check the IMEI number in device under settings >> about device >> status >> IMEI info and you can also find it on the purchase box with full IMEI and serial number of your device.

[iFlYSoLo]

That is what i already said yesterday!!! @RedDogRabbit

another over 6 hour episode LOL today is her turn, Brantley is off