We apologize for the inconvenience caused by the Modes and Routines app freezing. We understand how important this feature is for managing daily tasks, and we regret that it is not functioning as expected.
To resolve the issue, please try the following troubleshooting steps:
Force close the app: Go to Settings → Apps → Modes and Routines, then tap Force Stop.
Clear cache and data: In the same menu, select Storage → Clear Cache. If the problem persists, choose Clear Data (note: this may reset saved routines).
Update the app: Check the Galaxy Store or Google Play Store for updates to Modes and Routines and install the latest version.
Restart your device: A simple restart often resolves temporary freezes.
Check system updates: Go to Settings → Software Update and install any pending updates.
Reinstall the app (if removable): Uninstall and reinstall Modes and Routines from the Galaxy Store.
Test in Safe Mode: Restart your phone in Safe Mode to check if third-party apps are interfering. If the app works in Safe Mode, another app may be causing the conflict.
Power off your device completely.
Boot into Recovery Mode:
Press and hold Volume Up + Power (Side) button together until the Samsung logo appears.
Release the buttons when the recovery screen shows.
Use the Volume Down button to scroll to Wipe cache partition.
Press the Power button to select.
Highlight Yes using the volume buttons, then confirm with the Power button.
Once the wipe is complete, select Reboot system now with the Power button.
Here’s how you can wipe the cache partition on a Samsung device (this clears temporary system files, not your personal data):
If the issue continues after these steps, we recommend visiting a nearby Samsung Service Center for further assistance.
