Preparing for dispatch confusion

[KayleDoge]

Hi I got the promotion for the ZFlip 3 which is the buds and the wireless charger. I also ordered the Galaxy Watch 4 and they are both preparing for dispatch. I know it is delayed and I do not mind but I can't get hold of a rep or live chat person that can give me information about my order. Anyone know how long do you have to wait during all these delays?

[puddley]

Post already

[Valeriya]

Hi, could you dm us the order number?

Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members)>>send a message.

[KayleDoge]

Weirdly enough as soon as I post this, I got in the Live chat after 2 days. They said my order is packaged already but just awaiting pickup by FedEx. FedEx is just taking awhile to pick it up. Fingers crossed I get by next week.

[uzairm87]

If u ordered it all together then it may be waiting for watch to come in stock

[CharmaineK]

I'm on Day 10 for Samsung4 Smartwatch. Still in Preparing Dispatch and told by Samsung 4 days ago it would be 2-3 days. The Smartwatch is in stock as I was told it was packaged and ready waiting for FedEx to pick up.