Original topic:

Quick settings

(Topic created on: 05-31-2024 03:34 PM)
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MegBord
Beginner Level 4
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It's the second time i can't use the quick settings. I can open the panel, but when i click on the settings it doesnt do anything even if i press longer. If I could i would record it, but I can't because it doesn't want to. Plus, they say I'm in a 2hours call, but they never answered. I restarted my phone the last time it happened and it was 3 days ago. I can't see my notifications neither. I need help, how do I fix it? And I have an s10e
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NoahM
Active Level 1
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I have been having the exact same issue since I updated my S22. It's happend about 10 times now. I restart my phone but after a couple hours the issue happens again. Can't use the quick panel buttons and can't see any notifications.
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Helenna
Moderator
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Hi MegBord, we are sorry to hear this issue from you. Please boot your device into Wipe Cache partition. If you wipe your cache partition, it removes any temporary files that may be causing issues with your device. 

Turn off the unit > Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options) > Press the volume down key repeatedly to highlight "wipe cache partition" > Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted > Press the Power button to reboot the unit.

If nothing works, then as a last resort please perform back up and factory data reset on your device.

https://www.samsung.com/ca/support/mobile-devices/perform-a-factory-data-reset-on-your-galaxy-phone....

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/

Thank you.

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MegBord
Beginner Level 4
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I couldn't put it in the mode. But when it opened my phone changed completely and now I don't have the quick system.
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