After just over 2 years of use, my S95B has developed burn in. It is no longer in warranty (please don’t rub it in, I’m very annoyed with myself) and I am wondering if anyone else has had this repaired out warranty. If so, how much did it cost? I’m based in Ontario, Canada.
It is very visible when the screen is white. It makes a big light blue patch in the middle of the screen. It appeared very suddenly a few days ago.
I was careful and followed all of the precautions I needed to, and yet this happens just a few years into owning it. I know people who completely abuse OLEDs without issue, and I always assumed mine would last longer. I’m so disappointed and I really hope this can be repaired for a reasonable amount.
We are sorry to hear about the burn-in issue with your Samsung S95B. Since you have tried all the possible troubleshooting steps and issue continues to show up the device needs to be serviced.
Unfortunately, as device is out of warranty, please contact the Samsung Authorized service center and it will be a paid service. Service technician will examine the device and help you with the repair cost as it depends on the labour and parts.
