Original topic:

Samsung Notes PDFs import issue

(Topic created on: 10-29-2024 10:43 AM)
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w1ntrex
Beginner Level 3
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The newest Samsung Notes update 4.4.23.25 on my S21 FE is unable to display any kind of PDFs imported from Adobe Scan. When the PDF is imported, it just turns blank. You are able to copy text and write on the PDF, but its just blank. This issue also exists on my Tab S7, where the update 4.4.22.21 bricked all my Adobe Scan PDFs, turning them blank. After downgrading each install of SNotes on my devices, the sync always retrieved all my old notes but not now for some reason which means, that all my 1308 Notes are now gone :D. I genuinely like Samsung Notes but the Scanner for the documents is so bad I had to use a third party one like Adobe Scan to import PDFs. This issue can affect many other people Samsung so pls investigate and fix c:

 

So please refrain from updating, if you use third party scanners like Adobe Scan!

12 REPLIES 12
klaas
Beginner Level 2
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same for me... i use my 7sfe for school and since some weeks every adobe scan i imported into samsung notes is just blank which is really troubling since i need them... Samsung staff pleqase reverse this or just upgrade your scanner so it finally works like the one from good notes

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sulfanilimide
Beginner Level 2
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I had the same Problem on my Tab S7 FE. What worked for me was saving all notes to Samsung cloud and then downgrading samsung notes to the factory version.

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RM0808
Beginner Level 2
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I am Facing the same problem in march 2025 also..any changes / annotation written using samsung notes are not displayed in any other pdf viewer .

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