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07-27-2019 04:44 AM in
Others1 Solution
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07-27-2019 05:10 AM in
OthersRun a picture test by going to Home/Settings/Support/Self Diagnosis and choosing 'Picture Test'.
If it failed, contact Samsung directly and if the guarantee is still available, an advisor will arrange a repair for you. It's usually a problem with the panel and it could be fixed by installing a new panel, which will take around 15 minutes.
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07-27-2019 05:10 AM in
OthersRun a picture test by going to Home/Settings/Support/Self Diagnosis and choosing 'Picture Test'.
If it failed, contact Samsung directly and if the guarantee is still available, an advisor will arrange a repair for you. It's usually a problem with the panel and it could be fixed by installing a new panel, which will take around 15 minutes.
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07-13-2021 12:59 PM in
OthersRan test. Fail. Fail. Fail. Same problem. 55 inch UHD probably out of warranty. Any idea what a replacement panel service call would cost?
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08-14-2021 01:59 PM in
OthersThis is a known design defect. Search google for Samsung TV white spots. No solution and no help from Samsung. My TV was worthless after 3 years
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10-29-2022 06:28 AM in
OthersI'm in the same boat, mine started after three years too. Oh well Black Friday's coming up.
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07-28-2023 03:16 AM in
OthersI have the same problem with the bright spots, The first one appeared last year then another one about two months ago, I know there is nothing I can do, Can you help Samsung?, Were OAPs so dont have the money to get it repaired or replace it!
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10-09-2023 01:30 PM in
OthersHas Samsung resolved the white spot problem on newer tv's?>
