Original topic:

Smart Hub

(Topic created on: 01-06-2024 06:42 PM)
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Chucksmommy
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I have a blu-ray smart hub, would anyone know why Netflix is no longer available? It no longer seems to be in Samsung apps.
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Helenna
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Hi, Netflix availability on Blu-ray smart hubs can be affected by changes in app support or updates. To address this issue:

1. Check for Updates: Ensure that your Blu-ray player’s firmware is up to date. Manufacturers often release updates to improve app compatibility and functionality.
2. App Store or Hub: Look for the Netflix app in the app store or smart hub menu on your Blu-ray player. If it’s not there, it might be due to a compatibility issue or a change in app offerings.
3. Device Compatibility: Confirm that your Blu-ray player is still supported by Netflix.

Also please contact the Netflix support team if the issue still persist after performing the above steps.

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