Resolved! Solved

Original topic:

speakers

(Topic created on: 03-12-2021 06:25 PM)
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Leapin
Active Level 3
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Anyone got any ideas... my Bluetooth speaker and earphones were working fine and then just quit and now I can't get any sound out of anything. 
I have gone into settings and turned off calls and audio and then turned them back on....still nothing. 
I have unpaired and repaired...not working.
I have restarted phone... not working.
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1 Solution


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Solution
Cassidy
Expert Level 5
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😀👍
now if you click on the 3 dots at the right of my answer, you can select and click on " Accept as Solution "
Have a nice weekend 😊

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10 Comments
Cassidy
Expert Level 5
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you have to reset Network
Settings/General management/Reset/reset network settings
Leapin
Active Level 3
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is this something a layman can do without erasing stuff....nervous
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Leapin
Active Level 3
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I was in the midst of using when they just quit
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Cassidy
Expert Level 5
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let see which other solutions others people provide...
when you reset a network, you need to know your password and the name of your network...after you have to pair again your devices...

Screenshot_20210312-215128_Settings_37446.jpg

Screenshot_20210312-215113_Settings_37444.jpg

Screenshot_20210312-215047_Settings_37442.jpg

Leapin
Active Level 3
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it worked ty
Solution
Cassidy
Expert Level 5
Others
😀👍
now if you click on the 3 dots at the right of my answer, you can select and click on " Accept as Solution "
Have a nice weekend 😊
Halston
Moderator
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Hi Leapin,

Glad to know that the issue is now resolved after resetting the network setting which was suggested by Cassidy.

Thank you Cassidy.

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asifakberali
Active Level 8
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Wow. I didn't know BT issues could be linked to Network Reset. Never mind. Dumb me. BT is a networking technology. ☻
Leapin
Active Level 3
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I've had a phone for over 20 years and first time something like this has e er happened. guess learn something new every day lol