Original topic:

Unable to upload proof of purchase to register phone

(Topic created on: 02-20-2023 05:17 PM)
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Xazur604
Beginner Level 2
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I am trying to register my S23 ultra on the support page but when I try to upload proof of purchase all I get is 'There was a problem processing your data. Please try again'. Tried this on the app and website and over multiple days, it seems like Samsung just doesn't want people to upload their proof of purchase.
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RedDogRabbit
Expert Level 5
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Try texting Samsung Canada Chat Support. 

Text ‘SUPPORT’ to WECARE (932-273)

See if they can help you. 

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Helenna
Moderator
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Hi, we apologize for the inconvenience caused to you.

We kindly request you to contact our Online shopping team by the link given below, so that they will help you accordingly.

https://www.samsung.com/ca/support/contact/#contactinfo

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