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01-04-2023 11:41 PM in
Others
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01-05-2023 08:51 AM (Last edited 01-05-2023 08:52 AM ) in
OthersHi, have you tried to perform wipe cache partition and check if it helps to solve the issue? If not, we suggest you to perform wipe cache partition.
Below are the steps to perform wipe cache partition.
1.Turn off the unit.
2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
3.Press the volume down key repeatedly to highlight "wipe cache partition".
4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
5.Press the Power button to reboot the unit.
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01-06-2023 12:59 AM in
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