Washer keeps spinning

[daniel83]

I have the same issue with my washer as described here: https://us.community.samsung.com/t5/Washers-and-Dryers/Washer-stuck-in-spin-cycle-WF45K6500A/td-p/33.... I also have the Samsung WF45K6500AV/A2.

So I contacted Samsung and they wanted to set me up for service and asked for my address, which I gave. I live in Canada. Samsung replied that they now can't help me, because now I suddenly have a Canadian model. It's the same model number, same washer, but I don't get any help because I live in Canada?!

I already tried re-calibration, self-clean, power off (for a longer time), but nothing helps. The washer just keeps adding back water after spinning, over and over again. My 43 minute program takes 3 hours, every time!

[perfectg]

if Samsung won't warranty it, try to find an authorized repair shop

[Tallman]

The forum you provide is from Samsung USA. I guess you were contact Samsung USA. You need to contact Samsung Canada instead if your washer is Canadian model.

[carr0498]

Funny, got a Washer, Dryer, Dishwasher, Stove, and Fridge from Samsung.   Everything works great so far.  They are a few years old now.

[AWHOOH]

don't buy appliances from Samsung brand they are junk unreliable

[perfectg]

lol, brand new house has Samsung washer and dryer, both for me and my tenant. dryer has already cost me $300 for now a two year old Machine

[Raylex]

Did you get this fix? I am having the same issue after having machine for a couple years.

[Atzau]

I too have the same issue.  My washer is just over a year old.  Had it delivered end of January of last year.  Now it's not under warranty and I'm stuck with a fairly new washing machine that doesn't work properly.  Had a Samsung washer/dryer before in my previous place and it was fine  (dunno for how long...I moved).  I'm disappointed in the quality of Samsung now.  Basically just lasted the warrenty period.  Horrible.

[carr0498]

My Samsung Washer/Dryer have a 10 year warranty...I'm pretty sure if you bought it new, it would be covered by something similar.

[gtgt]

so is there any fix for this? is it the shocks or spider arm? if so, may as well get a new washer, and believe me it will never again be samsung. i read a post somewhere that a new main board part fixed it.. any ideas.