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02-04-2024 12:38 PM in
Others
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02-05-2024 10:26 AM in
OthersHi, I request you to please perform Clear Cache on the app by using the below details and check again.
Clearing the app cache is kind of like a cleanse for your apps.
It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps.
Select or search for the app you want to clear.
Tap Storage, and then tap Clear cache.
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02-05-2024 03:16 PM (Last edited 02-05-2024 03:20 PM ) in
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02-05-2024 08:47 PM in
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02-06-2024 01:25 PM in
OthersHi, Could you please help us with the complete model number of the device.
You can find model number in Settings > About device, you can also check the model number on back panel of the phone and on purchase box too.
