Got any questions about Bixby, Samsung Pay, The Galaxy Store, and more?
We will be having our 3rd Ask an Expert event - this time we will be answering questions about our Service Apps. Let us know what questions you may have by posting in the services section, and using the hashtag #askanexpert!
This event will be taking place this week on Thursday Nov 21st, at 4pm EST, so don't forget to show up and ask questions:)
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
This will be the thread for it! For now, the thread is closed. It will be open when we start! We'll see you there:)
Please check if the phone is connected to the network, restart the phone and try again, also check if the particular contact is available in the contact list.
If the S Pen has connection problems or the S Pen disconnects often, reset the S Pen and connect it again. To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.
Please check if there is any update available for those apps, Later Open Settings >> Apps >> Open the app which is not working >> Storage >> clear cache for those apps, if the issue persists, remove and add Google account.
