Hi. I was wondering if anyone on here has had this problem. I'm trying to claim the Buds Live that came with Pre-ordering the Note 20 Ultra.
Everything I've tried, the code won't work. I think it's because every time I click the Buds Live, Samsung throws in a free chargering pad which I assume is why it's not working. But I can't remove the wireless pad... any ideas?
Thats what I tried. All I get is a message that says, The code you entered did not affect your order. Please note, codes may be valid for certain items or in certain conditions
Hi JayFurie, Please make sure that you are trying to redeeming the offer from your Note 20 ultra device.
1. You MUST have new Note 20| Note 20 Ultra device. 2. Open the Members App on your device. 3. Scroll down to the Benefit Section in the Members App & click on the banner. 4. It will open up this detailed banner. You needs to click on “Download Coupon”. 5. You should Copy to clipboard and click on “View where to use” to go directly to Samsung.com to choose their Gift. 6. Select the Gift and click on "Continue". 7. Paste the code in "Add Promotion code".
If the Bonus gift is missing from the Samsung Members "Benefits" section, please contact our live chat support with the IMEI and place of purchase for review.
