Original topic:

For people that their sleep data is way off or have a gap most night, try this.

(Topic created on: 10-19-2024 07:44 AM)
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Mat_G_Gagnon
Active Level 5
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Samsung Health
Hi,

With my Samsung Watch 7 Ultra, I had some issues with the sleep data. There was always a large gap in the middle of the night, or it only started to register my sleep about 3 hours later.

Here's what I did, and it fixed my issue.

I hope it works for you as well.


I followed the steps in this link but skipped step 9.

That helped, but what ultimately fixed the issue was clearing the cache and storage of the Samsung Health app on my phone.
Since then, I haven't had any gaps in my sleep data for the past two nights, and all the readings, such as REM, deep sleep, etc., seem accurate now.
2 Comments
Helenna
Moderator
Moderator
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Samsung Health

Hi Mat_G_Gagnon,

We are good to hear that you resolved the issue by yourself and appreciate your efforts.

Thank you for sharing this useful information with us here and helping others.

Mat_G_Gagnon
Active Level 5
Samsung Health
It's my pleasure, and hopefully this fix will work for others.

Thanks also for your efforts and help in this matter. 😉
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