Original topic:

Samsung Health resting HR deleting in the phone does not delete in the Galaxy Watch 5 Pro

(Topic created on: 03-07-2023 11:13 PM)
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Medico
Active Level 2
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Samsung Health

When I deleted the resting HR in Samsung Health on the phone, in the past, deleted in the resting HR on  the Galaxy Watch 5 Pro too. After the new update, I deleted the resting HR on the phone, but in the watch still there. It seems like a bug. I hope a solution will come up. 

Thanks,

Medico 

 

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2 Comments
Helenna
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Samsung Health

Hi, we recommend you to restart the device once and check if it helps.

If that doesn't work, please reset the watch and see if it solves the issue.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/#:~:text=On%20most%20Sams....

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Medico
Active Level 2
Samsung Health

Hi Helenna,

I have followed that. The issue is not resolved. It was ok before. It happened after the last Watch update. I think is a glitch which I hope the next update will resolved it. 

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