Error

[Redonis_]

How do I get rid of this error code? There haven't been any unauthorized access made to my account.

[T3CHGY007]

Try deleting the cards and adding them again!

[Redonis_]

Ok

[Redonis_]

That didn't work. I even signed out of my Samsung account and back in but still the same error message.

[Haisley]

Thank you for updating us and for taking the time to try those troubleshooting steps. 

Your patience and willingness to follow the recommended steps are greatly valued. Please know that your feedback helps us better support the community, and we encourage you to continue sharing updates so we can assist further if needed.

[Haisley]

Hi Redonis_,

We request you to check the link below, which lists the Canadian banks and credit unions supported by Samsung Wallet. Here is the link:

https://www.samsung.com/ca/support/apps-services/supported-canadian-banks-and-credit-unions-by-samsu...

We appreciate T3CHGY007 for guiding Redonis_ through the steps.

[Redonis_]

I fixed the problem after I noticed something. After I got the error, I realized that the spinning loading icon kept spinning. Now I would normally close the app as soon as I got the error message, but I decided to see what would happen if I let the loading icon keep loading, and found out that despite the error message, the card was still added after it kept loading. Wasn't expecting that, but happy it sorted itself out.😊

[Haisley]

We’re happy to hear that your concern has been resolved, Redonis_