Original topic:

Error Samsung wallet

(Topic created on: 06-02-2025 08:34 PM)
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Oc_ram
Beginner Level 2
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Samsung Pay
Hi Samsung. I buy my s25 ultra phone in the U.S. but living in canada. I'm having a problem putting my debit and credit card on my Samsung wallet because of the zip code issue. U.S. zip code is only using numbers but canada postal code is mix with letters and numbers and the keyboardis only using number even if i copy and paste it doesn't allow any characters aside from numbers. Hoping to get some help from you guys on what to do to fix this. Been a loyal Samsung user for years.
06-02, 10
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2 Comments
Ray1
Expert Level 2
Samsung Pay
Sorry but you can't enter Canadian postal code on a US phone in wallet so you are not able to use Samsung Wallet.
You should be able to use Google Wallet instead
Helenna
Moderator
Moderator
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Samsung Pay

Hi Oc_ram,

As Ray1 mentioned, unfortunately, Samsung Wallet on a U.S. model phone does not support Canadian postal codes, so adding Canadian cards may not work correctly.

We appreciate your understanding and thank you for being a valued member of the Samsung community.

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