Original topic:

Couldnt set Samsung Wallet Verification method

(Topic created on: 05-06-2024 02:13 PM)
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RizwanC
Active Level 1
Options
Samsung Pay
My Samsung Wallet stopped working after an update. Get an error saying Couldnt set Samsung Wallet Verification method. Anyone know of any fixes?

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17 Comments
Helenna
Moderator
Moderator
Options
Samsung Pay

Hi RizwanC, please try the following steps and check if it solves the issue:

If you're connected to Wi-Fi, turn Wi-Fi off and use Mobile Data. See if that works for you.

Remove all your Finger Prints in Settings > Biometrics, Reboot & Add your Finger Prints back & try again.

If it's still getting stuck on Finger Print Verification, you can try Clearing Cache and Data from Samsung wallet.

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RizwanC
Active Level 1
Samsung Pay
Hi,

I've tried what you suggested but no luck.
RedDogRabbit
Expert Level 5
Samsung Pay

What is the model number of your, ie: SM-xxxxx? 

Which country are you located in? 

RizwanC
Active Level 1
Samsung Pay
S918W - Canada. It was working without issues until the wallet app did an update yesterday
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RedDogRabbit
Expert Level 5
Samsung Pay

Strange, no issues on my S23 Ultra One UI V6.1. 

Try Uninstalling & Reinstalling the app. 

Do you have the same version of Samsung Wallet? 

Screenshot_20240506_200342_Settings.jpg

RizwanC
Active Level 1
Samsung Pay
Yes same version. I tried reinstalling it as well.
RedDogRabbit
Expert Level 5
Samsung Pay

Are you using any VPN etc?

You could also try Going to Settings > Apps > Toggle ON Show System Apps & Search for "Biometrics" and Click on it & Scroll down to Storage & Clear Both Cache & Data for Biometrics. Reboot. 

You'll need to Register your Finger Prints, Face etc again. 

RizwanC
Active Level 1
Samsung Pay
No luck with this either. 😕. I also tried removing my Samsung account and adding it back
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Day_Walker
Active Level 7
Samsung Pay
I think your PIN for wallet is incorrect or not working in sync. Reset that in system settings and try again. Had a similar issue to pay for late night snacks and had to walk a block home and back to use a bank machine at a variety store, keeping him from closing . Wasn't bad, but it was embarrassing!
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