Missing card and can't add either

[jameshkd]

Went to the store and suddenly no payment card was showing up on samsung pay (samsung wallet now). All my membership is still there. Good thing I had google wallet as well... 

Tried to add the same card back in after for home, but gives error say CARD ALREADY REGISTERED!!! Where is it...... 

Thanks in advance for any help 

[RedDogRabbit]

You can try Clearing BOTH Cache & Data for Samsung Wallet > Reboot and see if you can add the payment card again.

That's where I would start. 

[Kayiddy]

I got the same issue too and the only way to fix it was literally clearing the cache and cookies. So annoying.

Edit: after doing that, click on import membership cards. Then somehow magically all your previous membership and debit/credit cards show up (but you have to reactive it). Such a glitchy app

[RedDogRabbit]

"cookies"? 

It's an app, not a web-browser, there are no cookies to clear, but I hear that cookies go well with milk.. 

[jameshkd]

Thanks. I was fix after uninstall and re install. So same as clear cache and data. And re import anf activate all the card again.

Not building confidence for mobile only payment if such issues keep happening...migjt have PTSD about not being physical card soon after if this happens a few more times

[RedDogRabbit]

I usually carry one payment card regardless. Occasionally the merchant's P.O.S. equipment have issues, so better to be prepared. 😉

[Kayiddy]

Haha you caught me in the error. I meant cache and data lol.

That sounds fun.

Though I'm curious if you have any issues with your Samsung pass. All my previously stored notes and logins on Samsung pass has been wiped and I can't retrieve it at all.

[RedDogRabbit]

If you backup your device with Smart Switch, you may be able to recover the Samsung Pass data using Smart Switch? 

[Members_Ug4NRlA]

Had this exact same happen to me after it automatically changed the app from samsung pay to samsung wallet. tried clearing cache and data and all it did was delete the memberships that were still there... useless garbage app... I'm switching to iPhone

[RedDogRabbit]

No issues for me with Samsung Wallet.. Enjoy Apple.. 🙄