Original topic:

Samsung Wallet - No button to save card after entry

(Topic created on: 02-20-2023 04:19 PM)
15574 Views
MooseJuice
Beginner Level 2
Options
Samsung Pay

Hello,

I have been trying to add my credit card to samsung wallet. 

At first, it kept rejecting it as declined (a few days ago), turns out the bank had flagged it so I had to go through that.

So now I am trying again to enter the card. I have tried manual entry, photo entry, and NFC entry.

What is happening is I enter the card information, including security code and zip. Then I press "next".

when it gets to the Location Permission step... no matter what option i choose, there is simply no "save button" on the screen.

If I hit the back arrow either on top or bottom, it just cancels the entire entry process.

MooseJuice_0-1676938604752.jpeg

 

 

 

 

 

15 REPLIES 15
Members_q6Bzx9i
Beginner Level 2
Samsung Pay

In case anyone else encounters this.

I deactivated my wifi and connected to my cellular data.

It verified my card once i filled up the details

Members_hN7IpSk
Beginner Level 4
Samsung Pay

This helped. Now all my cards are in. 

Thanks.

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Anais0302
Beginner Level 2
Samsung Pay

You're an absolute life saver!! I was having the same issue, did what you said and it worked!!! Thank youu

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Members_BWLDeIF
Beginner Level 3
Samsung Pay

this worked for me too !!!

1. turn off WIFI, use mobile data

2. fill in card detail

3. choose location permission

4. hit back arrow on top left

5. automatically register (or reject your bank card if not supported)

 

thanks mate

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Samsung_dt3clXU
Beginner Level 3
Samsung Pay

SAMSUNG PLEASE add a pop up that says to turn off your WIFI when doing this.
I am SHOCKED that this is so problematic and confused it is still an issue.
Makes for uneasiness when dealing with our BANKING INFO.
Regards 

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Wpriske
Beginner Level 2
Samsung Pay

Had same problem. Choose the manual input option. That worked for me.

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