Original topic:

Samsung Wallet US phone in Canada

(Topic created on: 07-22-2023 11:36 AM)
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divyaraj25
Active Level 1
Options
Samsung Pay
Hi, trying to add a Canadian card in a US bought phone. Having trouble with zip code. I have tried entering 00 before and after Canadian postal code numbers only. Worked for me previously. Not working right now. Any clue on how to work around?
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12 Comments
RedDogRabbit
Expert Level 5
Samsung Pay

Samsung Pay / Wallet needs to be activated in the device'z country of origin. 

Don't think that there's any way for you to add a Canadian Credit / Debit card to a US device.

Here's some additional information, that likely isn't going to be much help, but.. 

https://www.samsung.com/levant/support/mobile-devices/can-i-use-samsung-pay-in-foreign-countries/

Al-001
Active Level 7
Samsung Pay
Yes, you understood correctly. I had the same issue on my watches bought from China and U.S. I have to buy a new watch in Canada. Then, there is no issue using Canadian/US credit cards with Samsung pay.
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Lorcan_S23FE
Active Level 5
Samsung Pay
Google wallet may work
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randy63A
Active Level 4
Samsung Pay
The Canadian credit cards should work but not the debit. Call the bank that issued the card in canada and they will be able to force it through. When you do that do not mention its a US phone. I was able to do that with CIBC. Good luck
divyaraj25
Active Level 1
Samsung Pay
How did you enter in the zip code when it asked during registration?
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randy63A
Active Level 4
Samsung Pay
Whats the phone model
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divyaraj25
Active Level 1
Samsung Pay
S22 ultra
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randy63A
Active Level 4
Samsung Pay
Hmm. I have a zip code in US to use it. You can try a random valid US zip code to check it.
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Helenna
Moderator
Moderator
Options
Samsung Pay

Hi, we would like to inform you that Samsung Wallet is country restricted and can be used in Canada.

You can use the Samsung wallet app in Canadian phones only.

Thank you for providing the information RedDogRabbit.

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