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10-28-2021 02:55 PM in
Secure FolderI don't know what goes wrong with this Flip 3 here, it's been nightmare with ordering online and service so far.
First, this one took over 1 month to ship which is you guys told me it will shipped by Aug.25th. Then the camera failed, for using this phone 34days from I recieve now. I called service department wondering if I can return it or exchange to a new one, been told I can only do trade in if I dont go with repair (how am I suppose to trust this phone anymore since the main camera failed within 34 days?).
And more, they told me it's going to take 5 business days for repair plus shipping time, and during the timing I have to find a way to get another phone that I can use, LOL (so should I go Apple to buy a new phone and let you guys repair this failed flip 3?)
I am very upset with Samsung online ordering and service, I won't do this again, and I won't suggest all my friends to do that as well!
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- Bad Experience !!!!!
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10-28-2021 03:44 PM in
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10-29-2021 03:41 AM in
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10-29-2021 06:38 AM in
Secure FolderHi Samsung_9dQmzxy, we are sorry for the inconvenience caused. Could you let me know what exactly happened with your camera?
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10-30-2021 01:28 PM in
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