Hi shorty, Could you please let us know the model number of your Samsung device and explain the issue in detail so that we can help you with the issue. If you feel necessary, you could also share screenshots regarding the issue.
Hi shorty, Please follow the instruction below for setting up Secure Folder. 1. Launch the "Settings" app and tap "Biometrics and security" → Secure Folder. 2. Tap "Continue". 3. Enter your Samsung account ID and password and tap "Sign in". 4. Read and agree to the terms and conditions and tap "Next". 5. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap "3 dot menu" → Customize icon
