Original topic:

hackers

(Topic created on: 11-18-2020 04:06 PM)
877 Views
Smileswelcome
Active Level 1
Options
Secure Folder
I have something that hacked all in my phone and cause i am connected with lap top its it too.  Now how do i end the thiefs :(

1 Solution


Accepted Solutions
Solution
Halston
Moderator
Moderator
Options
Secure Folder

Hi Smileswelcome,
Samsung Mobile phones and Tablets have an in-built Anti-virus app installed which prevents the phone from being hacked, we suggest you run the antivirus on the phone, please follow the below path. This will prevent any third-party malware from installing or operating on the phone.

Go to settings >> Click on device maintenance >> Tap on optimize now >> Select device security at the bottom >> tap on scan phone and check for Malware/viruses.

In case, you have identified any third party apps leaking your data, please check the permissions assigned to that app. Open Settings>> Apps>> select the app>> permissions.

Then, reset the passwords for your accounts and the phone lock screen passwords to secure them. Do not share your passwords with any person for security issues.

View solution in context

0 Likes
5 REPLIES 5
Solution
Halston
Moderator
Moderator
Options
Secure Folder

Hi Smileswelcome,
Samsung Mobile phones and Tablets have an in-built Anti-virus app installed which prevents the phone from being hacked, we suggest you run the antivirus on the phone, please follow the below path. This will prevent any third-party malware from installing or operating on the phone.

Go to settings >> Click on device maintenance >> Tap on optimize now >> Select device security at the bottom >> tap on scan phone and check for Malware/viruses.

In case, you have identified any third party apps leaking your data, please check the permissions assigned to that app. Open Settings>> Apps>> select the app>> permissions.

Then, reset the passwords for your accounts and the phone lock screen passwords to secure them. Do not share your passwords with any person for security issues.

0 Likes
Smileswelcome
Active Level 1
Secure Folder
thankyou
Halston
Moderator
Moderator
Options
Secure Folder

You are welcome @Smileswelcome.

0 Likes
mytech
Expert Level 3
Secure Folder
Please also make sure to watch this entire clip...

https://youtu.be/wFNO2sSW-mU

Thanks @Shaggyskunk1for the inspiration 🤪✌️

That "should" give you some |smiles| and your |welcome| 🙃😁
0 Likes
keagan
Moderator
Moderator
Options
Secure Folder

Hi Smileswelcome, 

If your issue got resolved, then please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

0 Likes