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06-10-2025 07:16 PM in
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06-11-2025 07:17 AM in
SmartthingsYou can also submit feedback through the Samsung Members app under:
Support > Send Feedback > Error Reports > Samsung Account or SmartThings
Let us know how it goes — we’re here to help if you need anything else!
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06-11-2025 08:23 AM in
SmartthingsThat being said they tried to push me off to Smartthings Support but I insisted that it was an account issue. Your assessment makes sense that it may be a backend region issue.
In any case they told me to wait for 48 to 72 hours and they will get in touch. I'll update this when I hear back.
