Original topic:

voicemail

(Topic created on: 02-05-2020 11:51 PM)
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JohnBoy2
Active Level 1
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I don't what happened, but all calls to my cellphone go straight to voicemail.  Looking in the settings I can't find anything to help.
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8 REPLIES 8
GG2
Expert Level 3
Smartthings
When did this start happening? What about your out going calls ? Could be carrier issue and not necessarily your phone.
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JohnBoy2
Active Level 1
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I was thinking of going by a Bell outlet to ask there. It started last weekend.
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mytech
Expert Level 3
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Could try turning off your device and re-seating the sim card 🤷‍♂️ sometimes after a party or a drop it can loosen it 🤪
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vape
Active Level 10
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Do you have "do not disturb" feature on? That can send voice calls right to voice mail
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carr0498
Active Level 10
Smartthings

Check your blocked numbers list... i imagine it's filled up with a bunch of them.

 

"remove a number from your block list using the Phone app. Navigate to More Options and then Settings. Touch Block number. Touch the Remove icon to remove the corresponding phone number from your block list."

https://www.samsung.com/ca/support/mobile-devices/sm-n960w-note9-block-or-unblock-phone-numbers/

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JohnBoy2
Active Level 1
Smartthings
thanks everyone, I called Bell and they helped set things straight
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carr0498
Active Level 10
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What was the issue?    It may help someone who has a similar problem in the future.

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JohnBoy2
Active Level 1
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well she had me do two things, turn off the power and she extended the number of seconds before it goes to voicemail.