Original topic:

Why are my notifications in past tense?

(Topic created on: 11-28-2020 06:54 PM)
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slurp
Active Level 4
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Smartthings

Recently for some reason all my smartthings notifications are showing up like "livingroom was on" "office was active", "Garage was open, Garage was closed"...

 

anybody getting this?

10 Comments
Halston
Moderator
Moderator
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Smartthings

Hi slurp,

This could be due to the incorrect date and time. Please follow the below steps and check:
Go to Settings >> Date and time >> Make sure “Automatic date and time” and “Automatic time zone” are checked.

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slurp
Active Level 4
Smartthings

Hey guys, time and  time zone are on automatic. problem still exists.

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keagan
Moderator
Moderator
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Smartthings

Hi slurp, Is the issue got resolved? Could you please get back to us and let us know about the status of the issue.

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slurp
Active Level 4
Smartthings

the issue is not resolved . Date and time set correctly as you suggested.

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Halston
Moderator
Moderator
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Smartthings

Hey slurp,

I suggest you to change the date and time manually on your phone and check if it works fine.

Go to Settings> Tap General management> Tap Date and time> Automatic date and time> Diable it> Tap Select time zone> Tap Region>  Tap on Set date> Select the date manually> Tap Done> Then Tap on Set Time> Select the time manually> Tap Done to confirm.

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slurp
Active Level 4
Smartthings
so the time is not the issue. new fold showing the same past tense notifications.all times and time zones are correct . this is a recent change..has Samsung updated the smartthings hub recently?

20201217_083938_1029.jpg

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Halston
Moderator
Moderator
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Smartthings

Hi slurp,
Have you checked your phone after changing the date and time manually? If not, please change the date and time manually and get back to us with the results.

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slurp
Active Level 4
Smartthings

yes and no, manually changed the time. still the same. 1 device is showing up correctly though now. 1 out of 21 devices...

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slurp
Active Level 4
Smartthings

Same thing still? all the notifications are in past tense. time or date no effecting the outcome. 

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