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Why doesn't Samsung offer an NBA app for their Tizen operating system on smart TVs?

(Topic created on: 10-15-2023 11:43 AM)
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Jonlonson
Beginner Level 2
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Smartthings

I purchased a 75-inch Samsung QN85A TV primarily for basketball and NBA picks, and it's disappointing that there's no NBA app available. I'm left with the inconvenience of connecting another device to access the content I want through Smartway.

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Helenna
Moderator
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Smartthings

Hi, I have been checking the information from my resources.

I am sorry to say this, I see the App which you are referring to is not available in the Smart hub for now.

As, per our resources. The App will be available if there is the latest software versions released for the TV model.

An update to the content provider app has made it incompatible with the customer current version of Smart Hub.

The content provider will be releasing a new version of the app and has requested the old app to be removed.

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21 Comments
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Helenna
Moderator
Moderator
Options
Smartthings

Hi, I have been checking the information from my resources.

I am sorry to say this, I see the App which you are referring to is not available in the Smart hub for now.

As, per our resources. The App will be available if there is the latest software versions released for the TV model.

An update to the content provider app has made it incompatible with the customer current version of Smart Hub.

The content provider will be releasing a new version of the app and has requested the old app to be removed.

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drpk
Beginner Level 3
Smartthings

This is ridiculous!!! It's been years that you have been aware of this issue.

Hirobeero
Beginner Level 5
Smartthings

What do you mean? Is it available? I just updated but it doesn’t appear that it’s there or available?

CluckingBell007
Beginner Level 2
Smartthings

Hiya

can this urgently be addressed please as it an appalling service Samsung provide to customers if they can’t get simple issues like this resolved no excuses except for laziness and inability to own issue?

RandyVV
Beginner Level 5
Smartthings

When will the NBA app be avaliable? I can't believe this wasn't resolved before the season started. I can download on my Samsung phone by not my Samsung Smart TV? This is extremely antiquated and unacceptable. 

jimeegee23
Active Level 1
Smartthings

This is useless service. I'll be throwing away my 1 year old S95 TV and buying a much cheaper and better HiSense TV and will never consider ANY Samsung product due to your awful customer assistance.

Yfj242
Beginner Level 4
Smartthings

This in 2024 and still no nba app! My Vizio has it and so does my LG. 

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Zancs
Beginner Level 2
Smartthings

There still is no NBA app. I called customer support and said it was not there. I bought my tv yesterday and according to this thread which is considered resolved is showing the contrary. Is there an app available or not?  The primary reason for purchasing the tv was to enable me to watch NBA without having to cast it from my phone.

BaSos
Beginner Level 2
Smartthings

***.

It’s one year after your response and there is still no NBA app!!!

I bought today a new Neo Qled tv and I’m totally disappointed!!!

How long does it take that Samsung give this app in Smart TVs??