Original topic:

Google Play Store

(Topic created on: 09-10-2025 08:28 AM)
872 Views
Jetsgirl66
Active Level 6
Options
Solutions & Tips
13 REPLIES 13
RedDogRabbit
Expert Level 5
Solutions & Tips

What app are you trying to uninstall? 

Generally speaking, you can NOT uninstall System Apps. 

Some System Apps might allow you to Disable them... but it depends on the App. 

Jetsgirl66
Active Level 6
Solutions & Tips
I hope this screenshot comes through okay. Thanks 1757518524426.jpg
RedDogRabbit
Expert Level 5
Solutions & Tips

You DEFINITELY DO NOT want to disable or uninstall this KMS Agent is part of Knox Security and it provides protection for NFC and Banking / Payment services. 

Jetsgirl66
Active Level 6
Solutions & Tips
Okay. Good to know. 👏
Urmi
Moderator
Moderator
Options
Solutions & Tips

Hi debcat,

It is not recommended to uninstall the app as it is part of the Knox Security

RedDogRabbit
Expert Level 5
Solutions & Tips

Well, they CAN'T Uninstall it, no matter how much they might want to. 

Jetsgirl66
Active Level 6
Solutions & Tips
I'm wondering if this is why the Google Play Store has an update that won't update. The Smartphone doesn't have a problem doing all of the updates.
RedDogRabbit
Expert Level 5
Solutions & Tips

Is it the KMS Agent, or a different app?

Did you try updating apps on the Galaxy Store? 

Jetsgirl66
Active Level 6
Solutions & Tips
It is incomparable with both the smartphone and the tablet. I have done updates on both devices (Google Play Store). I will check Galaxy Store.