Original topic:

This message keeps popping up regardless of which app I am using

(Topic created on: 07-27-2025 12:19 PM)
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carrottop123
Beginner Level 2
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Solutions & Tips
Web page not available web page at www.polywo.com could not be loaded because net::err_name_not_resolved 

It doesn't do anything but is annoying and I can't find any info about it. I dont know how it got on my phone or how to get rid of it. Help please.
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3 REPLIES 3
carrottop123
Beginner Level 2
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Here is a screen shot1753644080365.jpg
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RedDogRabbit
Expert Level 5
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What Browser are you using?

But I'd start with going to Settings > Apps Search for the Browser & Click on it > Scroll down to Storage & Clear Both Cache & Data for the app & Reboot.

There's other things that you could do before the above suggestion, but without knowing more, it's difficult to give you other options. 

 

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Helenna
Moderator
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Hi carrottop123,

As adviced by RedDogRabbit, clearing the browser’s cache and data is a solid first step, especially if the message is being triggered by a background ad or redirect. As mentioned, it would help to know:

What browser are you using?  Did this start happening after installing a specific app or visiting a certain site? Does the popup appear even when you're not browsing?

Kindly share more details so we can help you further!

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