Original topic:

phone keep restarting after recent update

(Topic created on: 11-25-2022 02:44 PM)
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Ritchael
Beginner Level 2
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Support
After recent update on October 14th, my Samsung galaxy A9 2018 had an issue with auto restart. Even though I was not set any auto restart on settings.
This occurred even when my phone isn't overheat. I think this might be some software issues after recent updates. 
3 REPLIES 3
Support
Yes. It might be because of the recent updates. If it occurs often, you can get the software repaired or reinstalled at the nearest Samsung Service Centre to try fix the issue.

Sometimes it could be the hardware that is the problem, and it is dangerous and could potentially get the phone broken.
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Tjendana
Expert Level 4
Support
Bring your phone to SSC, maybe need to flashing the phone....
This kind of service will charge around 70-100k
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Support
sebelumnya ketika download update apakah sinyalnya lemot? unduhan dijeda? auto download update aktif? kalau iya bisa aja itu penyebabnya, software yang terinstal gak sempurna dan akhirnya ada bug aneh-aneh
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