Original topic:

Samsung A5 2017 Fingerprint error

(Topic created on: 03-17-2024 12:36 PM)
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Kai15
Beginner Level 2
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Hey guys.. can you explain and tell me how to resolve my fingerprint scanner that is currently not working after home button replacement.. it all starts when the home button isnt working, then i checked inside the phone. Turns out the ribbon cable is ruined. So i replace it with the ORIGINAL PART SAMSUNG HOME BUTTON for my A5 2017, after i replace it, it was working normally.. but the finger print started to show error like "an error occured" and goes like "please restart your device if this error keeps showing repeatedly" and i keep restart the device.. and i even reset it but its still the same..

Can anyone explain and fix this problem?

@SAMSUNG
1 REPLY 1
ifdha
Expert Level 3
Support
Wow salut, you still using samsung a5 2017, in here cannot explain n fix your problem🙏🏽😅
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