Original topic:

Samsung Galaxy S20 can't open any APPS

(Topic created on: 01-29-2023 01:29 AM)
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Riady12
Beginner Level 3
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Support

Anyone could help solving this issue ? is anyone having this problem before ? My samsung s20 phone can't open most of the apps including setting and playstore.

I've tried to use safe mode and update the phone but the installing updates doesn't seem progressing and it keep restarting my phone on safe mode or not even using safe mode.

6 Comments
_Fajar
Expert Level 5
Support
Hello friends, try to wipe cache partition in recovery mode
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Riady12
Beginner Level 3
Support

i have tried your solution but it doesn't help. still stuck while opening apps like playstore or setting.

_Fajar
Expert Level 5
Support
If the problem is like that, then the last option is to return to factory settings, before that, make sure you have back up the data on the Samsung account.
_Fajar
Expert Level 5
Support
Or manually delete the application cache that cannot be used then download it again via the internet, not the Playstore
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Riady12
Beginner Level 3
Support
Well thankyou for all the suggestion, at last i tried to backups all data through cable from phone to pc. The phone restarting like 20 times and its finished. I set it to factory reset and work
_Fajar
Expert Level 5
Support
Glad to hear it guys, don't hesitate to ask me again in this forum.
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