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Original topic:

Sim card issues

(Topic created on: 06-22-2022 05:19 AM)
422 Views
FloppaJJS
Active Level 6
Options
Support
Sim card




image


And yes it happened again. here's how my sim card looks like. I think it looks corrupted..

The thing I said on my second post it happens again when I restarted it. But no "sim card crash"


9 REPLIES 9
butete
Expert Level 5
Support
better have it replaced, same number
0 Likes
FloppaJJS
Active Level 6
Support
@Khaled75 it happened again
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Khaled75
Expert Level 5
Support
Get another SIM card from another carrier.
0 Likes
FloppaJJS
Active Level 6
Support
Can I just fix it on a globe customer service?
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Magnaguard
Active Level 9
Support
What's stopping you from migrating to a new sim?? You can keep you number.
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FloppaJJS
Active Level 6
Support
0 Likes
Support
I highly recommend you get your SIM card replaced. Globe would be able to give you the same number. By doing this, you'd be able to isolate if it's a SIM issue or a phone issue.
FloppaJJS
Active Level 6
Support
Thanks!!!
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SamsungRightCare
Community Manager
Options
Support

Hi, JustinJeevanSaile!

Based on the picture of your SIM card, I highly suggest you go to your mobile service provider's service center so they can replace your SIM card while still keeping your number.

Hope you can fix your problem soon.