Samsung needs to bring back support for all its tablets or refund customers.
This is a cheap trick from Samsung.
They sell you a tablet for thousnads of dollars but they don't support them, this should be considered a scam on behalf of Samsung. I find this rather disturbing that they don't support there products, I find that if a company creates a product they should support it with updates or offer to buy it back.
If not then it's a cheap trick from the company, if they don't want to support there tablets then stop making them & refund customers. I have spoken to lawyers about this & they agree that Samsung needs to change that no updates policy some of these lawyers also use tablets & there not happy customers, they also feel That Samsung cheated them out of their money on these tablets, they didn't bring it up because they felt it wasn't worth it until i spoke to them about it,
They intend to find a clause in the consumers protection agency database to find the loopholes that will put Samsung in the spotlight over its abandoning of its various tablet's.
Many users frel stuck with a outdated product tgat the company just dumped on them knowing it was going to abandon it. The only way that Samsung can get out of this mess is to create updates for there tablets no matter the year, if it's to old then the recycling laws should be implemented & Samsung should buy them back considering the amount of use on the product. It's the two best options for Samsung & tablet user's, if not it's considered cheating the customer's out of there money & that can hurt the company's reputation, there are multiple user's out there that feel as if Samsung just abandoned them, why must Samsung leave user's feelings cheated rather than fux the problem.
Hi, we certainly understand your frustration and disappointment on this. Please accept our sincerest of apologies for any inconvenience this matter may have caused you.
We would like to inform that Samsung provides 4 years of One UI and 5 years of security updates.
We have the Trade-in option so that you can Trade-in your old device for a brand new Galaxy device.
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