Original topic:

SD External Drive Issues

(Topic created on: 03-22-2021 07:02 AM)
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HuardS
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Tablets

Hello there,

 

I purchased the new Galaxy Tab 7A 10.4 32Gig HD which has an external SD drive but I can't move files or apps to it to save my internal drive. This is not very practical especially when the internal drive is almost full. I had a chat with a Samsung technician but he couldn't help.  Do you know if Samsung will update their firmware to fix this issue?  I see that a lot of people are complaining about this.  I love my tablet but this is a very big disappointment.  This is something to be aware when buying a new device with an external card. Thanks

6 Comments
Tablets
Hi HuardS,

If you go to Settings → Apps → Your app ( like facebook) → Storage

Can you change storage locations?

Also, you couldn't use My Files app to move photos or music to SD card?
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HuardS
Active Level 1
Tablets
No there is no options to move...
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Tablets
To move apps, it all depends on 3rd party apps. If the apps allow, you will see Change button under storage. If not, you won't see the Change button under storage. See my screenshot.

Open Settings → Apps → choose an app → StorageScreenshot_20210806-191327_Settings.jpgScreenshot_20210806-191357_Settings.jpg
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Valeriya
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Hi HuardS, To transfer media to a micro SD card please follow the below steps.

Insert micro SD card >> Navigate to Samsung folder >> Tap on my files (to which you want to move) >> Touch and hold the files >> Tap on the move or copy >> Navigate back to My files home page >> Tap on SD card >> Tap on Move here or Copy here.

 

To move apps to micro SD card :

Navigate to settings >> Tap on Apps >> Swipe to and select the app you want to move >> Tap on Storage >> Tap change >> choose SD card >> tap move to change the app's storage location.

HuardS
Active Level 1
Tablets
There is no options to move to the SD card. When I click on storage , I get only a run down on the size of data, cache etc.
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Valeriya
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Hi, please could you share screenshots for better assistance?

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