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09-29-2021 02:53 PM in
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09-29-2021 04:55 PM in
Tablets
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09-30-2021 11:13 AM in
TabletsHi, Please check the below link.
https://www.samsung.com/ca/mobile-accessories/charging-dock-pogo-d3100-galaxy-tab-s4-ee-d3100tbegca/
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10-03-2021 11:56 AM in
Tablets
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10-05-2021 12:24 PM in
TabletsHi, If the device is from USA, we suggest you to check with Samsung USA support to get information about the compatible docks and can check with any stores in Canada to see if they are available.
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12-02-2021 01:39 PM (Last edited 01-13-2022 07:29 AM ) in
TabletsI was on Samsung "chat" today (December 2, 2021) and they basically told me there were no POGO accessories available from Samsung.
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01-13-2022 07:25 AM in
TabletsRAM has several "docks" that fit and are designed to use the POGO connectors. One seems to only charge, at least one says charge and data, and it remains a challenge to figure out what is wired to the POGO contacts. The one I bought (RAM-HOL-SAM60PDU ) has one cable terminating in a USB micro that does not provide a data connection, although there should be one somewhere, but appears to charge. The other cable has a USB B connector, and when I use a USB B to USB C cable (to my tablet) it does nothing. If I skip the dock and use the USB C socket, I get an ordinary Android data connection, but so far, the POGO connection via the RAM dock only seems to work as a charger.
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01-13-2022 07:28 AM in
TabletsTo clarify -- I'm trying to connect two tablets -- the Galaxy Tab Active2 and a Dell 7220. The latter, by the way, has a "shop manual" that even tells you how to open it up and replace components, but it's bulky to toss in a sea bag to use for navigation. Wish Samsung provided documentation like that.
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01-25-2022 10:24 AM in
TabletsThe Samsung Galaxy Tab Active2, according to RAM, has software limitations regarding the use of the POGO connection. This is after RAM advertises its dock will work with "power" and "data" and that it operates for "data sync." RAM now says the Galaxy Tab Active2 needs to be a "HOST" when using the POGO connection, so it won't work for what I think is "data sync" namely connecting to another computer. Then RAM says, to use USB C (duh!). Except RAM says that Samsung doesn't let you connect to both POGO and USB C at the same time. RAM also says the POGO connection is only for peripherals "such as a mouse, keyboard, barcode scanner, flash drive, etc." In fact RAM physically blocks the USB C port for this reason, so it is impossible to use their mount when doing data sync to another computer. RAM advertises data sync and Samsung doesn't tell you. I have a different mount (Tidal Mount) that is electronics free that will work fine as a mount and leave USB C free to both charge and data sync. Not happy. Returning for full refund. Too bad the guy at the retailer is the only one who seems to care.
